PDA

View Full Version : "Customer" Dis-service



Elessar
10-20-2015, 07:42 PM
I had to contact one utility and two public service places today.

All three had a damn phone bot (that started with 'Press 1 for English')...
then went around in circles without even getting close to the farkin'
issue I needed to address: "your call is important to us, please stay
on the line. The next customer service representative will be available
in 26 minutes (or 45 in the other two).

What the f*** happened to speaking with a human? And the fees for
these places rise each year?

Gunny
10-20-2015, 09:54 PM
I had to contact one utility and two public service places today.

All three had a damn phone bot (that started with 'Press 1 for English')...
then went around in circles without even getting close to the farkin'
issue I needed to address: "your call is important to us, please stay
on the line. The next customer service representative will be available
in 26 minutes (or 45 in the other two).

What the f*** happened to speaking with a human? And the fees for
these places rise each year?

Yet they pay millions to have people call and annoy you.

LongTermGuy
10-20-2015, 10:21 PM
"All three had a damn phone bot (that started with 'Press 1 for English')"


*I .....cannot stand that.....*

Black Diamond
10-20-2015, 11:03 PM
We should start a mouse fund.