Abbey Marie
10-22-2008, 01:21 PM
In light of recent board discussions, a point for discussion...
The 8 worst apologies ever
CNN.com/Living
...
In fact, one of the most important components of any relationship is the ability to suck it up and apologize every now and again.
It's hardly brain surgery, but who among us hasn't been the recipient of an apology that wound up making you feel even worse than the original transgression?
For something that's basically a no-brainer, there's a bevy of ways to get it very, very wrong.
In fact, the late Randy Pausch's bestseller, "The Last Lecture," has an entire chapter called "A bad apology is worse than no apology."
Now granted, men are definitely more prone to the botched apology (see John Edwards, Bill Clinton, etcetera), but we ladies have also been known to blow an act of contrition on occasion. Here are some apology strategies to avoid:
1. The blame shifter
Witness the number one worst way to say sorry of all time: "I'm sorry you feel that way." Interesting game plan -- blaming the person you're ostensibly making amends to for getting rightfully pissed off at your horrendous behavior. If you're not sorry for your actions, don't apologize...
...
http://www.cnn.com/2008/LIVING/personal/09/11/tf.bad.apologies/index.html
The 8 worst apologies ever
CNN.com/Living
...
In fact, one of the most important components of any relationship is the ability to suck it up and apologize every now and again.
It's hardly brain surgery, but who among us hasn't been the recipient of an apology that wound up making you feel even worse than the original transgression?
For something that's basically a no-brainer, there's a bevy of ways to get it very, very wrong.
In fact, the late Randy Pausch's bestseller, "The Last Lecture," has an entire chapter called "A bad apology is worse than no apology."
Now granted, men are definitely more prone to the botched apology (see John Edwards, Bill Clinton, etcetera), but we ladies have also been known to blow an act of contrition on occasion. Here are some apology strategies to avoid:
1. The blame shifter
Witness the number one worst way to say sorry of all time: "I'm sorry you feel that way." Interesting game plan -- blaming the person you're ostensibly making amends to for getting rightfully pissed off at your horrendous behavior. If you're not sorry for your actions, don't apologize...
...
http://www.cnn.com/2008/LIVING/personal/09/11/tf.bad.apologies/index.html